PRIVACY NOTICE

Your privacy matters.

Last updated: 30 October 2026

Who operates this service

Bese Saka Preps is operated by BeseSaka IT Services & Supplies, which is responsible for the personal information used to provide this service. Contact us at eldredo@gmail.com or on WhatsApp at 054 721 7244.

Information we use and why

We use your account email, profile name, sign-in and session information to create and protect your account. We store your saved answers, theory working, results and feedback to provide practice, marking, saved progress and review.

All tests are free and no new payment details are required. We retain earlier manual payment records, including transaction references, sender details, selected plans, amounts and review decisions, to resolve earlier payment queries. Never submit a MoMo PIN or card details.

If you contact support, we use the information in your message to investigate and reply. Please share only what is needed. We use necessary sign-in cookies; the public interactive example and unsigned-in trial do not save answers to your student account.

Who can access information

Your saved work and results are available through your account. Authorised staff can access information needed for support, marking, administration and payment checks. We do not sell your personal information.

Supabase provides account and database services; Vercel hosts the website. Email support is handled through Gmail, and WhatsApp messages are handled through WhatsApp. These providers process information needed to deliver their services, and processing may take place outside Ghana. We may disclose necessary records when required by law or to address fraud or a legal dispute.

How long we keep information

We keep account and practice records while your account is active. We review accounts after 24 months without sign-in. Before removing an inactive account and its practice records, we contact the account email and allow at least 30 days to respond or sign in. This is a manual review process, not automatic deletion on a fixed date.

Necessary payment and accounting records are kept separately for at least six years, or longer where a legal requirement or unresolved dispute requires it. Keeping those records does not require keeping your practice answers for the same period.

Support messages are normally reviewed for removal 12 months after the issue is closed. Messages still needed for a payment dispute, security investigation or legal obligation may be kept longer. Information held in provider logs or backups may remain until that provider's retention cycle ends; we do not promise immediate removal from every backup.

Your choices and requests

You can ask to access or correct your personal information, close your account, delete information we no longer need, or raise an objection or privacy concern. Send a request to eldredo@gmail.com. We may verify your identity before sharing or changing records.

We aim to respond within 30 days of receiving a request. If we need more information, additional time or must retain certain records, we explain why. Closing an account removes access to its saved work; financial or legally required records may remain with restricted access.

Students and parents

Parents and guardians can help younger students understand the service and contact us about their information. We verify authority before sharing or deleting another person's account data. Students should not include unnecessary personal information in written answers.

Privacy concerns and changes

Contact us first so we can investigate your concern. You can also raise a complaint with Ghana's Data Protection Commission ↗. We update this notice when our practices change and show the date above. See our terms for practice access information.

Contact BeseSaka

Bese Saka Preps is operated by BeseSaka IT Services & Supplies.

Ghana MTN — Call / Text / WhatsApp: 054 721 7244

Additional number — Call / Text / WhatsApp: +1 719 512 8784

For login problems, payment checks or question errors, include your account email and the relevant attempt or transaction reference. Do not send passwords, MoMo PINs or card details.

For privacy or account-deletion requests, email us from your account email address where possible. A parent or guardian can contact us about a child's account; we may ask for enough information to verify the request.